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December 02, 2005

Singapore Airlines - why can't they all be like this?

We were up early today (530am!) to fly from Seoul to Singapore. We went from crowded roads and zero degrees to easy driving and 32 degrees - what a difference seven hours makes! More important, however, is the brilliant time we had coming down.

I love Singapore Airlines. The service was terrific, the food was good and the plane was comfortable. And all provided by the lovely Singapore girls flight crew. It was glorious. I may have to fly through Singapore to London from now on!

And compare this to your airline: the entertainment system was not working on our flight today. To start, they made sure to tell us before we boarded the plane. And for compensation, they gave everyone a US$200 voucher to use for duty-free shopping or upgrades. Yes, you read that right...$200. I was not even going to watch the movies anyway and I spent more time looking at the shopping guide than I would have watching movies.

I bought a watch and a few odds and ends. And the girl gave me a nice mobile phone strap too. Probably I will never use any of it, but there were so good about the whole thing, you had to be happy about it.

Posted by Kirk on December 2, 2005 04:50 PM